INTRODUCTION
These Terms and Conditions stipulate the conditions and rules of providing services by electronic means by S.C. CAPSI CANA S.R.L with registered offices in Romania at Str. Alexandru cel Bun Nr. 2, Bloc T50, Scara 1, Etaj 6, Apt. 20, Sector 2, Bucharest, with business register number J40/17539/2022, tax identification number 46785220.
ACCEPTANCE OF TERMS
By using our website, you acknowledge that you have read, understood, and agree to be bound by these terms and conditions, as well as our Privacy Policy and Shipping and Return Policy. If you do not agree with these general Conditions of Use, please do not access and use the Website.
REGISTRATION AND ACCOUNT
To access certain features of our website, you may need to create an account. You agree to provide accurate, complete, and up-to-date information during the registration process. You are responsible for maintaining the confidentiality of your account credentials and for any activities or actions taken under your account. Notify us immediately of any unauthorized use or security breaches. We reserve the right to suspend or terminate your account at any time if we suspect any violation of these terms and conditions or any fraudulent, abusive, or illegal activity.
PRODUCTS AND ORDERS
Our website offers various products for sale. The products are produced at our headquarters or by manufacturers authorized by our house, ensuring that we never sell second-hand items, defective products, or anything of low quality. We kindly ask you to note that the images and colors of the products showcased on our website, may slightly differ from the actual products due to variations in the mediums through which you access the site (such as monitors, phones, tablets, etc.). Prior to submitting your order, please review the final sale price as prices are subject to change. The description, price, and availability of products are subject to change without notice. By placing an order, you make an offer to purchase the products selected. We reserve the right to accept or reject any order at our discretion. Prices displayed on our website are in Romanian Lei (RON) and do not include shipping charges, taxes, or other fees, unless otherwise stated.
PAYMENT AND BILLING
Payment for orders must be made through the provided payment methods. You agree to provide accurate billing information. We use secure third-party payment processors, and we do not store any payment information. In the event of a payment dispute, you agree to cooperate and provide necessary information to resolve the issue. For online payments we cannot be held responsible for any other additional costs borne by the consumer, including the currency conversion fees applied by the issuing bank of your card.
SHIPPING AND DELIVERY
We will make reasonable efforts to fulfill orders in a timely manner. However, delivery times may vary depending on factors beyond our control. Shipping costs, customs duties, and taxes, if applicable, are the responsibility of the customer, unless otherwise stated. Risk of loss or damage to products passes to you upon delivery. Please inspect the package for any visible damage and report it to the carrier immediately.
RETURNS AND REFUNDS
We accept returns and provide refunds or exchanges in accordance with our Return Policy, available on our website. To initiate a return, please contact our customer support within 14 days of receiving the product.
INTELLECTUAL PROPERTY
All content on our website, including but not limited to text, graphics, logos, images, and software, is the property of S.C. CAPSI CANA S.R.L the trade name of CAPSALI or its licensors and is protected by intellectual property laws. You may not reproduce, modify, distribute, or display any part of our website or its content without prior written consent.
You may not use any of www.capsali.com content for commercial purposes with the exception in which those actions are directly regulated by us. You may not reproduce, alter or modify any of www.capsali.com content without the written consent of S.C. CAPSI CANA S.R.L.
LIMITATION OF LIABILITY
Our website and services are provided on an “as-is” and “as available” basis. We do not guarantee that our website will be error-free, secure, or uninterrupted. In no event shall S.C. CAPSI CANA S.R.L be liable for any indirect, incidental, consequential, or punitive damages arising out of or in connection with your use of our website or services.
GOVERNING LAW AND JURISDICTION
These terms and conditions shall be governed by and construed in accordance with the laws of Romania. Any disputes arising out of or relating to these terms and conditions shall be subject to the exclusive jurisdiction of the courts in Romania.
MODIFICATIONS
We reserve the right to modify or update these terms and conditions at any time without prior notice. The updated version will be posted on our website, and your continued use of our website constitutes acceptance of the modified terms and conditions.